Join largest Catholic health system, and the second-largest nonprofit hospital chain CommonSpirit Health as Patient Service Rep in Elkhorn Nebraska at CHI Health Clinic. Read role and responsibility to apply Administrative and Clerical jobs nearby in Elkhorn.
Position : Patient Service Rep
Location : Elkhorn, Nebraska
Job Type : Part-time
Employer : CHI Health Clinic
Category: Administrative and Clerical
Department: Family Practice Clinic
Working Shift : Shift Day
Is Remote : No
From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.CHI Health would love to add a part-time Patient Service Rep (Clinic Receptionist) to our Elkhorn Family Medical Clinic! Hours: This is working 24hrs a week, 2-12hr shifts and rotating weekends & holidaysCHI Health strives to care for you the way you care for your patients. We understand you have personal responsibilities outside of your profession and also care about your well-being. With you in mind, we offer the following benefits to support your work/life balance: Health/Dental/Vision Insurance Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7) Voluntary Protection: Group Accident, Critical Illness, and Identity Theft Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Adoption Assistance Wellness ProgramsFlexible spending accounts
Job Summary:Under direct supervison, receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.Job Responsibilities:Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.Answer phone calls and direct them appropriately.Schedule appointments according to office guidelines.Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.Copy/scan patient access related hard-copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.Prepare charts for patient appointments making sure all necessary information is complete.Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.Perform other duties as assigned.
Minimum Qualifications:High School Diploma or Equivalent strongly preferred but not required.Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements.
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