Emergency Department Services Assistant in San Diego

Full-time @Kaiser Permanente in Healthcare
  • San Diego, California View on Map
  • Apply Before : September 30, 2022

Job Description

Join healthcare leader Kaiser Permanente as Emergency Department Services Assistant in San Diego. Read role and responsibility to apply Kaiser Permanente is careers in San Diego California.


Position : Emergency Department Services Assistant

Location :  San Diego, California

Job Type : Full-time

Job details:

Description: Responsible for registration, discharge & order entry on the KPDS mainframe. Assists the nursing & physician staff in managing the patient care flow. Acts as a liaison for patient & family.

Essential Functions:

– Upholds KP’s Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
– Observes Environmental Safety Standards
– Maintains standards of professional behavior established to enhance quality of service
– Demonstrates competencies in use of KPDS/OPAS mainframe
– Demonstrates competence in registration protocols
– Provides nurse/physician & clerical support
– Provides bedside flow
– Provides discharge services
– Provides teleph1 triage
– Communicates verbally in a clear & concise manner
– Demonstrates professional maturity in all interactions w/ patients & staff
– Able to organize, plan, & set priorities & complete work w/ minimal assistance & within designated work hours
– Works as a key member of the ED team, under the direction of the nursing & physician staff
– Follows established service standards as set forth in LMP ABC’s
– That is, Take Initiative, Take Responsibility, Take Care & Take Pride
– Demonstrate compliance in all above 4 areas
– Examples: make a positive first impression, protect patient privacy & confidentiality, assume ownership, resolve conflict, show respect, maintain you environment & support your team
– Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

– Two (2) years experience in a medical setting

– One (1) year experience in hospital or outpatient medical setting
– High school diploma or equivalent
– CPR certification
– Skill in handling a multi-line phone
– Superb customer service
– General computer knowledge & data entry competence


Other Details

Primary Location: California,San Diego,Zion Medical Center

Scheduled Weekly Hours: 1

Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 11:00 PM

Working Hours End: 07:30 AM

Job Schedule: Call-in/On-Call

Job Type: Standard

Employee Status: Regular

Employee Group/Union Affiliation: B09|OPEIU|Local 30

Job Level: Individual Contributor

Department: ZION MEDICAL CENTER – Emergency-Day – 0806

Travel: Yes, 25 % of the Time

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.


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