Optical Sales Dispenser in Santa Clara

Full-time @Kaiser Permanente in Healthcare
  • Santa Clara, California View on Map
  • Apply Before : September 30, 2022

Job Description

Join healthcare leader Kaiser Permanente as Optical Sales Dispenser in Santa Clara. Read role and responsibility to apply Kaiser Permanente is careers in Santa Clara California.


Position : Optical Sales Dispenser

Location :  Santa Clara, California

Job Type : Full-time

Job details:

Description: Job Summary:

Under general supervision of the optical sales branch manager, is responsible for all dispensing and optical activities. This includes all technical procedures of fitting, necessary bench work and allied optical procedures. Included also will be any necessary clerical functions required to satisfy patient needs which may include acting as liaison between pertinent departments.

Essential Responsibilities:

Assists patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient. Interviews patient to determine visual needs. Interprets refractionists prescription. Instructs and counsels patient on proper methods of eyeglass care. Enters prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs. Verifies Optical Benefit coverage. Dispenses and adjusts optical product. Inspects final product for accuracy in accordance with prescription requirements, original order and ANSI Z80 standards. Reconciles patients concerns to their satisfaction. Performs all other dispensing functions consistent with the accepted professional practice as authorized by the California Board of Medical Examiners and organizational policies and practices. Conducts daily inventory of frames and accessories as requires. Perform necessary shop work as required, including but not limited to cutting, edging, dyeing, and mounting of lenses. Repairs frames as required. Completes all required forms. Dispensers may also repair; solder; check out prescriptions; edge; mount and complete eyeglasses for final delivery to patients. Dispensers may sell other products or perform other services as deemed necessary by the Employer. Recommend to branch manger improvements in sales and service. Maintain written and verbal communication with lab as required. Will perform customer service and floor coordinating duties. Performs other related duties as necessary. Supervisory Responsibilities: This job has no supervisory responsibilities. Corporate Compliance Accountability:

Grade: 25

Basic Qualifications: Experience
4 years as an Optical Dispenser (Optician). Excellent, demonstrated customer service skills. Computer knowledge and ability to enter prescriptions into computerized system and place retail eyeglass orders. Contact lens fitting experience preferred. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must be willing to work in a Labor Management Partnership environment. Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
High School Diploma/GED. 50 mile travel and 25 wpm required. License, Certification, Registration N/A Additional Requirements:
Preferred Qualifications:


Other Details

Primary Location: California,Santa Clara,Santa Clara Medical Offices

Scheduled Weekly Hours: 20

Shift: Evening
Workdays: Mon 900-530pm, Wed 300-700pm, Sat 800-430pm. May be required to work additional hours up to 40 based on operational needs. Hours subject to change with short notice
Working Hours Start: 02:15 PM

Working Hours End: 06:00 PM

Job Schedule: Part-time

Job Type: Standard

Employee Status: Regular

Employee Group/Union Affiliation: A07-OPT|SEIU|United Healthworkers

Job Level: Individual Contributor

Department: Santa Clara Homestead Hospital – Optical Dispensing-Glasses – 0206

Travel: Yes, 10 % of the Time

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.


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